Looking for an HVAC Contractor
Do you have an aging HVAC system? You may have to get a new one in about a year or two. Otherwise, you just want to make sure that you keep it running nice and smooth by getting the right maintenance services. In both cases, you’ll need to hire an HVAC contractor, so make sure all the essentials are covered before you decide whom to hire.
License, Insurance and Experience
With your HVAC system probably being the most expensive home equipment you have, it’s crucial that only fully qualified professionals touch it. Hence, you need a licensed contractor who has many years of experience under his belt and insurance that protects you from liability when there’s an injury or accidental damage. Because not all HVAC experience is the same, however, take time to know about your specific prospect’s background.
Longevity by itself is no assurance of a good job, but it shows that the contractor is stable, and only good contractors achieve stability in the industry. In addition, ask your prospect about other credentials they may have, such as a North American Technician Excellence (NATE) certification, which ensures that their education and experience are up to date.
Furthermore, ask if they carry your equipment’s brand and if they have technicians with specific training for it. Keep in mind that every system and manufacturer is unique, and only someone with the right knowledge and training can give you optimal results.
If you intend to have an HVAC system installed, find a contractor that will thoroughly evaluate your home before recommending the best heating and cooling solution. At the end of the evaluation, they should provide a written and itemized quote where you can easily compare costs, warranties and energy efficiency rates with other estimates from other contractors.
Avoid the trap of choosing an HVAC contractor simply because they are the least expensive. If someone is charging way below the usual – and this goes for most products or services you’re considering – you can bet there’s a catch.
By speaking to client references provided by an HVAC contractor, you can get a bird’s eye view of your potential relationship with them. To make those calls productive enough, ask the right questions. For example, did the contractor finish the job on time and on budget? Did they work clean and were they respectful of the homeowner’s property? Did they test the newly installed system to ensure maximum efficiency?
Consumer Relations History
Check with the Better Business Bureau to find out what complaints are registered with the contractor you’re considering. Also read online reviews and view ratings, but stick to trusted third-party websites for credibility.